Dear Midco,
When I call to tell you that my internet is down AGAIN and you tell me to restart my computer that is SLIGHTLY annoying. Especially considering the fact that I just told you that the ONLY TIME my internet stops working is AFTER RESTARTING MY COMPUTER. Also, when you ask me to open Internet Explorer, click on Tools and then Accounts, you are just going to have to FIGURE OUT SOMETHING ELSE when I tell you that there is no Accounts option under Tools. Do not tell me to go to the start menu and look for some program called Microsoft Outlook Internet Explorer, because you see, Outlook and Explorer ARE TWO DIFFERENT PROGRAMS. Tell me which one you want me to open and I will do it. I am not dumb, quit talking to me like I am.
Sincerely,
Me